Privacy Policy

Privacy Policy

Introduction

Welcome to https://gas-safety-certificate.vibereports.co.uk (hereafter referred to as “Gas Safety Certificate,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website, interacting with our services, and using our applications.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://gas-safety-certificate.vibereports.co.uk.
  2. All associated mobile and desktop applications.
  3. Online services and products offered through these platforms.
  4. Any third-party links or integrations accessible via our site, but please note that this policy does not extend to their privacy practices.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using our applications and services as an authorized user.
  2. Visiting and navigating through our websites linked to this statement.
  3. Subscribing or unsubscribing from newsletters, emails, calls, or SMS communications from us.

Personal Data Collection

We collect various types of personal data to provide and improve our services. Here’s a detailed breakdown:

  1. Account Information: Details required to create and manage your user account, such as name, email address, and password.
  2. Payment Information: Data related to transactions, including payment method, billing address, and transaction history.
  3. Financial Information: This may include bank account details or financial records for subscription or service-related payments.
  4. Purchase Information: Records of products or services purchased from us, along with associated order numbers.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information.
  6. Location Data: Information about your physical location obtained from GPS or similar technologies when you use our location-based services.
  7. Feedback: Any comments, reviews, or responses you provide to enhance our services.
  8. Social Media Information: Details shared when you interact with us on social media platforms.
  9. Product Information: Data about products or services you show interest in or purchase from us, including preferences and customization choices.

We collect this data through multiple channels: user input forms, account settings, browsing behavior, device sensors, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties, always respecting their privacy policies.

Cookies

Cookies are small text files stored on your browser to enhance your experience with our services. We use cookies for several purposes:

  1. Strictly Necessary: These ensure basic functions and features of the website, like login sessions and page navigation.
  2. Preference Cookies: Remembering user preferences, such as language settings or display options.
  3. Analytics Cookies: Tracking and analyzing user behavior to improve our services and understand usage trends.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. This includes complying with legal requirements and maintaining legitimate business interests. Once the purpose is achieved or required retention periods elapse, we delete or anonymize the data securely.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  1. Encryption of data at rest and in transit.
  2. Secure third-party processing partners who adhere to strict privacy standards.
  3. Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  4. Restriction: Limit our processing of your data under certain conditions.
  5. Data Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to or reject certain uses of your data.
  7. Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights or file appeals/complaints, please contact our Data Privacy Team at [email protected]. We will respond to your requests as quickly as possible and in line with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via our website, and updated policy versions will be readily accessible.

Contact Information

If you have any questions about our privacy practices, wish to unsubscribe from communications, or seek access to your personal data, please contact us:

We appreciate your trust in us. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.